Privacy Policy – LIMOQ8

Introduction

Welcome to LIMOQ8.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application and services.

📌 Note: This policy is displayed clearly at the beginning of the application and can be accessed anytime through the app menu to allow you to review updates and understand how your information is handled.

By using LIMOQ8, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the app and contact us for clarification.


Scope of This Policy

This policy applies to all LIMOQ8 users — including Riders and Drivers (as well as Driver applicants) — and to all LIMOQ8 platforms and services, including our mobile apps, websites, features, and related tools (collectively referred to as the “LIMOQ8 Platform”).


The Information We Collect

A. Information You Provide to Us

  • Account Registration:
    When you create an account, we collect details such as your name, email, phone number, and payment information. You may optionally provide a profile photo or saved addresses to personalize your experience.

  • Driver Information:
    If you apply to be a driver, we collect information such as your name, date of birth, driver’s license details, vehicle and insurance information, and other documents required by law.


📱 Contact List Access, SOS Contacts & Advertising (Prominent Disclosure)

LIMOQ8 may request permission to access your contact list on your mobile device.
This permission is optional and will always be preceded by a clear in-app disclosure explaining the reasons for the request before you decide whether to grant access.

We collect and use contact list information from your device only for the following internal purposes:

  1. 🚨 SOS Safety Contacts:
    To let you choose trusted people to receive emergency alerts during a ride. These contacts are selected by you and stored securely on your device.

  2. 📤 App Sharing:
    To make it easier for you to share the LIMOQ8 app directly with friends, family, or colleagues from your contact list.

  3. 🎁 Referral & Advertising Programs:
    To enable you to send invitations or referral links to your contacts and participate in internal promotional or advertising programs.
    For example, you may earn rewards when friends you invite join LIMOQ8 or view personalized promotions inside the app based on your own referral activity.

  4. 🛠️ App Development & Improvement:
    To help us analyze, in aggregated and anonymized form, how sharing or referral features are used — allowing us to enhance user experience and improve app functionality.


✅ Important Privacy & Security Notice:

  • LIMOQ8 collects and uses limited contact list information only for the internal purposes listed above.

  • LIMOQ8 does not share, sell, or disclose your contact list with any third party, advertiser, or external analytics provider.

  • The collected information is processed locally on your device and is never uploaded or transferred to external servers.

  • The data is used exclusively for operating, developing, and improving the app experience and internal promotional features managed directly by LIMOQ8.

  • All collected information is handled under strict confidentiality and privacy standards.

  • You may deny or revoke this permission at any time from your device settings. The main app features will continue to function, but SOS and referral functions may become unavailable.


B. Information We Collect Automatically

  • Location Data:
    We collect precise GPS location while the app is running to provide ride tracking, improve routes, and ensure safety.

  • Usage Data:
    Includes ride history, timestamps, distance, payment details, and interactions within the app.

  • Device Information:
    Such as device model, OS version, IP address, language settings, app version, and push notification tokens.

  • Communication Metadata:
    Calls or messages between Riders and Drivers may be facilitated through a secure third party, and metadata (such as time and duration) may be logged for safety and quality assurance.


C. Information from Third Parties

We may receive data from trusted service providers — such as background check agencies, insurance partners, or payment processors — solely to verify identity, ensure safety, and maintain compliance.


How We Use Your Information

We use your data to:

  • Operate, maintain, and improve the LIMOQ8 platform.

  • Enhance user experience, safety, and fraud prevention.

  • Enable communication between Riders and Drivers.

  • Process payments and manage referrals.

  • Personalize offers and internal advertising related to your own activity within the app.

Your data may also be used in aggregated form for analytics and service improvements.


How We Share Your Information

We do not sell or share your personal information with third parties.
We may share limited data only when necessary to:

  • Facilitate rides between Riders and Drivers.

  • Process secure payments via trusted gateways.

  • Comply with legal requirements or prevent fraud.

  • Complete a business merger or acquisition.

  • Fulfill a request you explicitly authorize.


Data Storage and Security

We retain your data only as long as necessary for the services provided and in compliance with legal and regulatory obligations.
All personal data is encrypted and stored securely. However, no system is completely immune from security risks.


Health Data Notice

LIMOQ8 does not collect, store, or process any form of health or medical data.
The app does not access sensors or sources related to physical activity, heart rate, or medical conditions.
All collected information (such as location or contacts) is used solely for transportation, safety, and app functionality purposes.


Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Deny or revoke contact or location permissions.

  • Unsubscribe from notifications or marketing communications.

  • Request full account deletion within 30 days by contacting our support team.


Children’s Data

LIMOQ8 is not directed toward children under 13. We do not knowingly collect or store any data from minors.


Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through in-app notifications or email.
The latest version will always be available inside the app menu.


Contact Us

If you have questions, concerns, or wish to request data deletion, please contact us through the “Contact Us” section within the LIMOQ8 app.


⚠️ In-App Prominent Disclosure (must appear before permission)

LIMOQ8 Contact List Permission

This app collects and uses contact list information from your device only for:

  • Helping you share the LIMOQ8 app with friends or family.

  • Allowing you to select trusted SOS contacts for emergency alerts.

  • Enabling referral and internal advertising programs managed by LIMOQ8.

  • Improving app functionality and user experience.

The contact information collected is processed locally on your device and is never shared, sold, or uploaded to external servers or third parties.

This data is used exclusively to operate, develop, and improve the app and its internal promotional features.

You can deny or revoke this permission anytime in your device settings.


🏪 Prominent Disclosure (Play Console Field Text)

LIMOQ8 Contact Access Disclosure

LIMOQ8 collects and uses users’ contact list information from their devices for the following limited purposes:

  • To help users share the app with friends or family.

  • To allow users to select trusted SOS contacts for emergency notifications.

  • To support internal referral and in-app advertising programs operated directly by LIMOQ8.

  • To analyze and improve app functionality.

The contact list information collected is processed locally on the user’s device and is never shared, sold, or uploaded to external servers or third parties.

This information is used solely for the operation, development, and improvement of the app and internal promotional features.
Users can deny or revoke contact permission anytime from their device settings.


🧩 Google Play “Data Safety” Summary

Category Details
Data Collected Contacts, Location, Device Info
Purpose App functionality (SOS contacts), User-initiated sharing, Referral & internal advertising, App improvement
Shared with Third Parties ❌ No
Encryption ✅ Yes, all data encrypted in transit and at rest
Deletion Requests ✅ Supported (within 30 days)
Summary (visible to users) “LIMOQ8 collects and uses contact list information only to help users select SOS contacts, share the app, and support internal referral or advertising programs. Contacts are never shared with third parties and are stored locally on the user’s device.”

 

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